Endpoint detection and response (EDR) solutions give security professionals visibility into the cybersecurity posture of their company’s endpoints such as laptops, desktops, mobile phones, Internet of Things (IoT) devices and more. However, EDR solutions often produce a huge volume of alerts, including false positives, which can result in alert fatigue. And with the ongoing struggle of the cybersecurity talent shortage, many organizations lack experienced security professionals to monitor and manage their EDR solutions.
Engaging a knowledgeable third-party, such as a managed security services provider (MSSP), can take the pressure off your IT team. Additionally, an MSSP has the technology in place to identify and respond to threats efficiently and quickly.
However, with hundreds of MSSPs to choose from, how do you know which one is a good fit for your organization? Not all MSSPs are the same, so it’s important to be thorough when you’re evaluating potential providers.
Picking the MSSP with the right EDR services
With hundreds of MSSPs to choose from, how do you know which one will be the best fit for your organization? Not all MSSPs’ EDR services are the same, which means you will need to be thorough when you’re evaluating potential providers. To help, we’ve developed this EDR buyer’s guide. In the guide, you’ll find all the questions you need to ask, covering topics such as:
- The level of support offered by the MSSP’s security operations center (SOC)
- The onboarding process, including how long it takes and what the deployment process looks like
- The technologies supported by the EDR solution, including best-in-breed EDR partners
- How the MSSP leverages threat hunting and the ways in which it will alert its clients
- How the EDR solution ingests and correlates threat intelligence
- And more!